Shipping & Delivery Policy

Fast, safe, and reliable delivery across the UAE with careful handling of every furniture piece.

Our Delivery Commitment

At Grey Homes, we ensure that every order is delivered with care and precision. Our team handles packaging, transportation, and installation (if required) to give you a smooth experience from purchase to setup.

Delivery Timeframes

  • Standard furniture: 3–7 working days
  • In-stock items: 2–5 working days
  • Custom-made furniture: 10–20 working days
  • Large projects or bulk orders: may vary based on production

Delivery Coverage

We currently deliver across all major cities in the UAE including Dubai, Abu Dhabi, Sharjah, Ajman, and surrounding areas.

How Delivery Works

  1. Order confirmation via email or WhatsApp
  2. Product preparation & quality check
  3. Safe packaging and dispatch
  4. Delivery scheduling with customer confirmation
  5. Optional installation (if applicable)

Installation Service

We provide installation for selected furniture items such as beds, sofas, wardrobes, and dining sets. Our professional team ensures proper setup at your location.

Important Information

  • Please ensure someone is available at the time of delivery
  • Delivery delays may occur during holidays or peak seasons
  • Custom furniture timelines depend on design approval and production
  • We will contact you before delivery to confirm timing

Need Help With Your Delivery?

Our support team is always available to assist you with order tracking and delivery updates.

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